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Terms of delivery

All prices are final prices, which include statutory VAT.

Goods already in stock with the vendor will be shipped – unless otherwise stated in the offer – within two working days after receiving an order.

With goods not in stock, the delivery time can take up to two weeks from receipt of order.

You can determine whether or not the goods are available from the text of the offer. If there are no details given about the stock or delivery times, the delivery times for goods in stock will apply. Part-deliveries are permissible unless the customer has no discernible interest in them or they would be clearly unreasonable. Reasonableness applies if

  • the part-delivery can be used by the customer within the scope of the contractual designated purpose,
  • the delivery of the remaining goods ordered is ensured and this will not cause the customer any substantial extra work or additional costs (unless the vendor is willing to accept these costs). The costs of transport and packaging are only charged once with part-deliveries.

In the event of an ordered item not being available, the vendor reserves the right to render a service equivalent in quality and price (goods or service) insofar as this is reasonable for the customer and the latter agrees to the replacement in writing. If this is not possible or should the customer not agree, the vendor may not render the promised service. In this instance, the statutory provisions shall apply.

We ship with DHL Premium instead of DHL Economy. This means that deliveries are usually twice as fast as with DHL Economy.

Please note: A delivery to a PO box is not possible!

Standard flat rates for postage and packing:

Destination P&P  
Germany 4.99 euro Free shipping from 25,- euro.
EU-Countries 12.99 euro Free shipping from 75,- euro.
Zone 1 NON-EU
Ziel P&P  
Switzerland 12.99 euro Delivery is duty and tax unpaid.
Free shipping from 75,- euro.
Liechtenstein 12.99 euro Free shipping from 75,- euro.
United Kingdom 12.99 euro Free shipping from 75,- euro.

  Zone 3 NON-EU

P&P: 21.99 euro

Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, Macedonia, Montenegro, Norway, Moldova, Serbia, Ukraine

  Zone 4

P&P up to 2kg: 29.99 euro. Per additional kilo: 2.70 euro

Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Syria, Tunisia, Turkey

  Zone 5

P&P up to 2kg: 29.99 euro. Per additional kilo: 6.00 euro

Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, Canada, India, Indonesia, Iran, Iraq, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, Oman, Pakistan, Papua New Guinea, Philippines, Qatar, Saudi Arabia, Singapore, Sri Lanka, Taiwan, Tajikistan, Thailand, Timor-Leste, Turkmenistan, United Arab Emirates, United States, Uzbekistan, Vietnam, Yemen

  Zone 6

P&P up to 2kg: 29.99 euro. Per additional kilo: 7.30 euro

American Samoa, Angola, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Cuba, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaica, Kenya, Kiribati, Lesotho, Liberia, Madagascar, Malawi, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Montserrat, Mozambique, Namibia, Nauru, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Palau, Panama, Paraguay, Peru, Pitcairn Islands, Réunion, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, South Africa, Sudan, Suriname, Swaziland, Tanzania, Togo, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Wallis and Futuna, Zambia, Zimbabwe

Shipping costs for spare parts only orders:

Destination P&P  
Germany 2,99 euro Free shipping from 25,- euro.
EU-Countries 4,99 euro Free shipping from 75,- euro.

Shipping costs for bulky goods:

Destination P&P  
Germany 18,- euro Free shipping from 25,- euro.
EU-Countries 25,- euro Free shipping from 75,- euro.

 

Delivery times outside of Europe:

The delivery outside Europe may take up to 4 weeks after receipt of order.

Taxes and customs duties abroad:

Possible additional taxes and customs duties of the country of destination are beyond our control and are NOT included in our price.
These must therefore be borne by you and paid at the destination.

In case of doubt, we advise you to enquire with the authorities in your country regarding the formalities, import procedures and any fees that may be incurred.

General Terms and Conditions

Supplier:
SIMBA-DICKIE-Vertriebs-GmbH & Co. KG
Werkstraße 1
90765 Fürth
Germany
Email: sdv@simba-dickie.com

Tel.: +49 911 / 9765 - 156

Management: Florian Sieber, Manfred Duschl, Uwe Weiler
VAT Reg. No.: DE 813038994
Local court: Fürth, HR B 8058

Online Coordination Manager: Detlef Jösch
SIMBA TOYs GmbH&Co.KG
Werkstraße 1
90765 Fürth Germany
Email: d.joesch@simba-dickie.com

If you should have any questions, ideas for improvement or suggestions to make, please feel free to contact our customer service: service@simba-dickie.com.

By using this site you agree to our General Terms and Conditions.
To order online, you must be at least 18 years of age.

Information

These General Terms and Conditions shall apply, inasmuch as they are bound by contract and failing other explicit arrangements in the text of the offer, to all deliveries and services of the vendor.

All the representations on the Internet pages / online shops of the vendor merely represent a non-binding invitation to the customer to make an offer.

The supplier is hereafter referred to as "vendor".

Formation of the contract

By placing your order you make a binding offer to us to enter into a contract with you. By emailing you an order confirmation or by delivering the goods ordered, we are able to accept this offer. Initially, you will receive e-mail confirmation of receipt of your order at the email address you have given us (order confirmation). The contract of sale does not come into effect, however, until our order confirmation is sent to you by email or the goods ordered are delivered.

To order one or more items via the online shop, the items must first be earmarked for order by clicking on the "Add to Shopping Basket" link. At the Shopping Basket (which you can access any time via a link in the navigation), after clicking on the button “To checkout” you will be guided through the ordering procedure, where each step is explained to you and you are prompted to supply the required data.

When you order via our online shop, the ordering procedure (To checkout) consists of seven steps. In the first step you select the goods you require. In the second step you select your type of order (as a guest or as a registered user). In the third and fourth step you enter your billing information and shipping details with a different delivery address if required. In the fifth step you choose your method of shipment. In the sixth step you choose how you would like to pay (payment information). In the last step you have the option of rechecking all the details (e.g. name, address, payment method, items ordered) and correcting them where necessary before sending us your order by clicking on "Buy".

The ordering procedure is successful once the payment process has been successfully completed. The ordering procedure is complete once you click on "Buy" at step seven. This constitutes the customer’s offer to conclude the contract, which the vendor may accept within fourteen days after receipt.

Saving of the contract text

We will save the text of the contract for your order. We will also send you order confirmation, as well as delivery confirmation including all the order details, to the email address you have given us.

Recognising and correcting input errors

To recognise and prevent input errors during the ordering procedure, the customer will receive an overview page displayed for control purposes before the effective order, with the aid of which the customer can check the details of the order and correct the data entered in the text boxes themselves or by using the "Back" button on the website.

Languages available

The language of the contract is German.

Legal venue, choice of law

The legal venue for all disputes arising in connection with the delivery transaction, unless otherwise agreed, is the head office of the vendor. This is stipulated in the event that the customer is a trader, a legal entity under public law or a special fund under public law or, though a consumer, does not have a general legal venue in Germany or took up residency abroad after concluding the contract or the customer’s place of residence at the time an action was brought cannot be determined.

The contracting parties are in agreement that with respect to all the legal relations arising from this contract the law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods of 11 April 1980 (CISG).

Passing of risk

If the customer is a consumer, the risk of accidental loss and accidental deterioration of the item sold shall not pass to the consumer, even with sale by shipment, until the item is surrendered, irrespective of the method of shipment.

Warranty, guarantee

The statutory warranty periods shall apply. If a guarantee is given in the offer, the statutory warranty shall remain unaffected hereby.

Complaints procedure

Our procedure for dealing with complaints is in conformity with the requirements of professional care. If you thus wish to submit a complaint, you can do so either verbally or in writing via all the means of communication indicated here. Prompt processing is guaranteed.

Information on the German Packaging Ordinance

Please note that, in accordance with legal requirements, we are affiliated to an authorised dual system of waste collection.

Payment via invoice

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you payment via invoice as payment method. The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. Payment is to be made to Klarna. Please be aware that Invoice is only available for consumers and that the use requires a positive credit assessment. The complete terms and conditions you can find here. The online shop charges a fee of 0 € for invoice purchases.

Klarna reviews and evaluates the data you provided and in case of legitimate interest performs a data exchange with other companies and credit rating agencies. Your personal data will be processed in accordance with applicable data protection law as described in Klarnas privacy statement.

Additional provision

In the event of one of these Terms and Conditions being ineffective, the effectiveness of the other provisions shall not be affected thereby. This applies in particular to the contract already concluded. An ineffective clause or gap in provision shall be replaced by the statutory arrangement. Another arrangement shall only apply if, in this instance, adherence to the contract constitutes an unreasonable hardship for a contracting party. The contract shall then be ineffective in its entirety.

Cancellation advice

Consumers have a cancellation right in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for a purpose that cannot be primarily attributed to their commercial activity nor their independent professional activity:

Cancellation right

You have the right to cancel this contract within fourteen days without stating any reasons.

The revocation period is fourteen days from the day on which you, or a third party appointed by you, who is not the carrier, has taken possession of the final goods.

To exercise your cancellation right, you must provide us (SIMBA-DICKIE-Vertriebs-GmbH & Co. KG, Werkstraße 1, D-90765 Fürth, Tel.: +49 (0)911 - 9765 - 156, email: service@simba-dickie.com) with a clear declaration (e.g. by letter sent by post, fax or email) about your decision to revoke this contract. For this, you can use the enclosed sample cancellation form, although this is not obligatory.

Alternatively, you can also complete electronically the declaration of cancellation on our website and send this to us. If you opt to do this, we will send you a confirmation immediately (for example, by e-mail) of receipt of such a cancellation.

Timely postage of the notification for exercising the right of cancellation is sufficient for complying with the cancellation deadline.

Consequences of the cancellation

When you cancel this contract, we must pay back to you all payments that we have received from you, including the delivery costs (with the exception of the additional costs that arise from your selection of a different form of delivery to the one offered by us for the most economic standard delivery), without delay and, at the latest, within fourteen days from the day on which the notification of your cancellation of this contract is received by us. For this repayment, we use the same means of payment that you used for the original transaction, unless something else was expressly agreed upon with you; in any event you will be charged fees for this repayment. We can refuse to repay until we have received the returned goods or until you have provided proof that you have sent back the goods, whichever is the earliest.

You must send back or return the goods to us without delay and, in any event, at the latest within fourteen days from the day on which you notify us about the cancellation of this contract. The deadline shall have been met provided you send off the goods before the fourteen day deadline has expired.

You bear the direct costs for the return shipment.

You only need to pay for a possible loss in value of the goods, where an inspection of the condition, characteristics and function of the goods confirms that this is due to your failure to handle the goods properly.

End of the information about cancellation advice.

General advice

 

  1. Please avoid damage to and soiling of the goods. Please return the goods to us as far as possible in the original packaging with all the accessories and with all the packaging components. Please use, if necessary, protective outer packaging. If you no longer possess the original packaging, please use suitable packaging to ensure adequate protection from damage in transit.
  2. Please do not return the goods to us carriage unpaid.
  3. Please note that clauses 1-2 above are not required for you to effectively exercise your cancellation right.
  4. Bundle products can only be returned in full. Returns of individual items of a bundle cannot be accepted by us and may be returned to you at your expense.

 

You can download the sample cancellation form here: Cancellation-form.pdf

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Teething rings for teething

    By Melanie A.
TIPS & TRICKS

Why a teething ring helps with teething: The advantages of wooden teething rings

Babies explore their environment not only with their little hands, but also with their mouths. The latter increases when the first teeth appear. This is when a teething ring is a sensible investment . In this article, we talk about wooden teething rings and look at how a teething ring can help with teething.

What is a teething ring and why is it important when teething?

A teething ring is a special toy that babies can safely put in their mouths. The products, which are usually in the shape of a ring, can withstand intensive chewing without any problems and are particularly popular during teething. But why does a teething ring help with teething at all? It's easy to explain: Biting on the ring massages the gums. This in turn reduces the pain that occurs when the teeth break through the gums.

When children start teething varies. On average, the first tooth appears in the sixth month of life. The two central front teeth in the lower jaw are usually the first to appear, followed by the upper incisors. The majority of children complete their first year of life with around six teeth in their mouth.

When do babies get their first teeth and how can you tell when a baby is teething?

You can sometimes recognize that your baby is teething by these signs:

  • Swollen or reddened gums
  • Increased salivation
  • Restless sleep
  • Reddened cheeks
  • Tendency to put everything in the mouth
  • Increased whining
  • Less appetite

If you observe such symptoms in your baby, you can offer him a teething ring.

What are the advantages of wooden teething rings?

In addition to plastic and silicone products, many parents turn to wooden teething rings to help their little one teethe. A wise choice! As a natural material, wood is free of harmful substances and does not pose any health risks if your child puts the teether in their mouth every day. What's more, well-made wooden teethers pose no risk of injury and therefore accompany your baby safely through the teething process.

Wooden teething rings are also sustainable, environmentally friendly teething aids. The natural material is biodegradable and impresses with its outstanding durability. If you pick up your child's teething ring yourself, you will also notice that products made of wood are extremely pleasant to the touch. They are therefore ideal for massaging and soothing irritated gums - making the wooden teething ring the perfect everyday companion for teething .

Which teething ring is best for teething?

Before you buy a teething ring, you should remember the most important purchase criteria:

  • Free from harmful substances: A teething ring must be free from harmful substances and plasticizers
  • Workmanship: The material must be cleanly processed so that no parts (e.g. splinters) come off even with intensive chewing
  • Surface texture: The surface should be designed in such a way that it massages the gums without irritating them further

Another important decision criterion is the material. Parents are spoiled for choice here and quite rightly ask themselves which teething ring is best for teething. Manufacturers often decide to make teething rings from plastic, rubber or silicone. The advantage of this is that the surfaces can be shaped as desired and provided with grooves and nubs, for example. However, plastic models in particular are not always completely harmless to health, while the rubber version becomes porous if it is exposed to too much sunlight.

We at Eichhorn have therefore made a conscious decision to produce teething rings made of wood.
The natural material combines freedom from harmful substances, safety, durability and a pleasant feel and is therefore ideal for the production of teething rings.

Eichhorn recommendations: The best wooden teething rings for your baby

If you want to offer your child a wooden teething ring, Eichhorn is the right place for you. The teething rings that you can discover with us all impress with their naturalness, quality and cheerful look. Our  Eichhorn baby teether, for example, attracts baby's attention with a cute rabbit head with plush ears and offers three colorful teething plates.

If you are a fan of toys that serve several purposes at the same time, the  clutching toy with teething plate is probably the best teething ring for your baby. The grasping toy is made up of colorful tactile beads and a teething surface. This teething ring not only supports teething, but also invites your baby to grasp and feel.

How to clean and care for wooden teething rings

Toys that your baby puts in their mouth must of course be hygienic. However, thanks to the antibacterial properties of wood, it is not necessary to sterilize or disinfect the teething ring. On the contrary: such intensive cleaning can damage the material and is therefore not recommended. As a rule, it is sufficient to wipe the teething ring regularly and thoroughly with a damp cloth - if necessary with a drop of mild soap - and allow it to dry thoroughly.

These tips can help babies with teething

Finally, we would like to give you a few tips on what can help your baby with teething besides a teething ring:

  • Distraction: Games, little outings or extensive cuddles will draw your baby's attention away from the unpleasant feelings caused by teething for a while
  • Chamomile and sage tea: These teas soothe irritated gums
  • Gum massage: Massaging the gums with a finger cot or your bare finger is also beneficial

Make teething easier for your baby with Eichhorn wooden teething rings

The eruption of the first tooth is a milestone that babies reach on average in the sixth month of life. You can make the time around tooth eruption easier for your baby by offering them a teething ring. This massages the gums and relieves the pain associated with the eruption of teeth. With a wooden teething ring, you can support teething in a safe way and opt for a sustainable, long-lasting product.

Visit our store and see our visually appealing, high-quality wooden teething rings for yourself.

Frequently asked questions about baby teething rings

Parents often ask themselves these questions about teething rings:

When can babies start using teethers?

It makes sense to offer teething rings from around the third month of life. As soon as teething begins, the teething ring unfolds its full benefit.

Are wooden teethers safe for babies?

High-quality, well-made wooden teething rings are absolutely safe for babies to use.

How long does a baby's first teething last?

This varies greatly. On average, it takes eight days from the first signs to the complete eruption of the tooth.

What symptoms do babies have when teething?

Many babies suffer from pain and irritation of the gums, produce more saliva than usual and sleep less well. Sometimes there is also an increased temperature and diarrhea.

How often should I clean the teething ring?

With wooden teethers, daily cleaning with water and a little mild soap is sufficient.

What are the advantages of wooden teethers over plastic teethers?

These are the main advantages of wooden teethers:

✨ Natural and free of harmful substances ✨
🌱 Sustainable and environmentally friendly 🌱
💪🏻 Durable and robust 💪🏻
🤗 Pleasant to the touch 🤗
🧼 Easy to clean 🧼

Authors
Melanie A.
Our blog is all about the latest and exciting products from Eichhorn. I also share practical tips & tricks and useful advice with you here.
8 months ago